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Case studies

The problems, decisions, and systems behind the work.

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4 case studies

01WB Games

Lead UXD2C CommercePractical Ownership

I Turned One Web Store Into a Reusable System

A responsive commerce foundation that could flex across game brands

WB Games hired me for my ability to move between UX and product work. I started by supporting Player Network, then took practical ownership of the direct-to-consumer web store experience across research, design, alignment, and delivery.

$100M+ · web commerce channel supported

02Proofpoint

B2B CybersecurityDesign SystemsIncremental Adoption

I built a shared, white-label design system

Configurable Components and Incremental Adoption

I designed configurable components for cloud and on-premises, then expanded the system through developer feedback.

2 applications · one shared foundation for cloud and on-premises

03Chromatic Games

People LeadershipProduct OperationsHands-on Design

I Rebuilt Delivery Around Player Promises

People Leadership, Product Operations, and Hands-on Design

At Chromatic Games, I helped restart feature work on Dungeon Defenders: Awakened, managed 12 direct reports, and kept designing the game’s UI while coordinating releases.

12 · direct reports at peak

04Liberty Mutual

UX DesignProduct DiscoveryPortfolio Prioritization

I matched design effort to the decision each idea needed.

Innovation Portfolio Prioritization and Delivery

I became the sole UI/UX designer for a 10-person innovation group. When requests outpaced capacity, I created a five-state model connecting customer evidence, product fidelity, and resource commitment. Researchers began arriving with a shared understanding of what to request.

Five states connect customer evidence, product fidelity, and resource commitment.

Retrospective illustration of the five-state model

5 states · matched evidence, fidelity, and resource commitment