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Portfolio ofMario F Machado

Product design leadership for complex platforms

I design and lead complex customer-facing products across enterprise SaaS, digital commerce, fintech, cybersecurity, and live games.

17+
Years Experience

Building digital products

12
Direct Reports

Formal people management at Chromatic Games

$100M+
D2C Revenue Supported

Processed through the WB Games web channel

3
Design Systems

Built and shipped from scratch

Some of my recent work

Case Studies

B2B • Enterprise • Digital Commerce

Warner Bros.

Enterprise Web Commerce & Identity Platform

Led product design for a reusable D2C commerce platform spanning six planned storefronts, three of which launched publicly during my tenure. The channel supported $100M+ in web revenue.

$100M+D2C revenue supported
Warner Bros.

B2B • SaaS • Design Systems

ObserveIT

Cloud Design System and Post-Acquisition Rebrand

Built a token-driven design system adopted by three of six application teams, with full component coverage in the flagship cloud product. Its architecture enabled the post-acquisition rebrand to be implemented in minutes.

ObserveIT

B2C • Product Operations • UI Systems

Chromatic Games

Product Operations & Multi-Platform Launch

As Producer reporting to the CEO, I led an 18-person multidisciplinary organization, including 12 direct reports across art, marketing, and customer service, owning headcount, hiring, budget, and KPIs. I also created the visual UI design system for the multi-platform launch.

12direct reports; 18-person org led
Chromatic Games

B2B • Enterprise • UX Strategy

Liberty Mutual

Process Design for Innovation

As Lead UI/UX Consultant within Liberty Mutual's innovation organization, I designed a staged investment and approval pipeline for ideas moving from early research through funded development, guiding research quality, question design, prototype fidelity, and synthesis across a 10-person innovation group. The model gained buy-in from VP stakeholders responsible for approving further investment.

Liberty Mutual

B2B • Fintech • UI/UX Design

Merrill Lynch

Merrill Lynch Clear: Goals-Based Retirement Tools

Embedded through The Big Studio, I contributed to Merrill Lynch Clear, a suite of seven iPad discovery apps that helped advisers guide more human, goals-based retirement conversations. The suite publicly launched, with approximately 9,000 advisers trained.

9,000+advisers trained on the launched suite
Merrill Lynch
Don't just take it from me

Testimonials

"Mario was committed to sharing his knowledge with junior designers and with our client partners. Mario was client-facing for almost every initiative he worked on and had the perfect balance of reliability, creativity, execution, and collaboration."Read More
BG
Bob Gauvin
Director of User Experience at Fidelity Investments
"Mario's thoughtful approach and willingness to engage across teams supported the Webstore's progress from concept to launch and helped establish a solid design foundation for future iterations."Read More
CV
Cedric Verstraete
Director of Product Management at Warner Bros. Games
"Where many companies experience multiple iterations of their identity system as they grow, Mario helped us lock in a readily identifiable system that mirrored our values and culture."
TL
Toby Lucich
COO / Co-Founder at Magic Button Labs
Trusted by industry leaders

Companies I've Worked With

WB Games
Chromatic
Proofpoint
Magic Button Labs
Liberty Mutual
Merrill Lynch

Let's Work Together

I'm pursuing senior product-design roles where I can own complex platform problems, strengthen systems and workflows, and help product and engineering teams ship with greater clarity. Let's connect.