Skip to main content

Portfolio ofMario F Machado

Product Design Manager

I help teams design and ship complex customer-facing SaaS products across cybersecurity, fintech, and digital commerce. With 15+ years of experience, I build the workflows, systems, and operating models that enable products to scale.

17+
Years Experience

Building digital products

18+
Direct Reports

Cross-functional team leadership

$100M+
Revenue Impact

Reclaimed through optimization

3
Design Systems

Built and shipped from scratch

Some of my recent work

Case Studies

B2B • Enterprise • Digital Commerce

Warner Bros.

Enterprise Web Commerce & Identity Platform

I led UX and product design for a direct-to-consumer web commerce platform, building 6 storefronts with a reusable design system and running 4–12 concurrent experiments. By aligning design, product, and data teams around a unified roadmap, we reclaimed over $100M in revenue.

$100M+revenue reclaimed through optimization
Warner Bros.

B2B • SaaS • Design Systems

ObserveIT

SaaS Design System & Acquisition Readiness

I designed and built a comprehensive design system for a customer-facing cybersecurity SaaS platform. Three of six applications adopted the system, with the flagship cloud product reaching 100% adoption, directly contributing to ObserveIT's acquisition by Proofpoint.

ObserveIT

B2B • Enterprise • UX Strategy

Liberty Mutual

Process Design for Innovation

As Lead UI/UX Consultant for Liberty Mutual's Innovation Labs, I designed an innovation pipeline from near-zero, defining funding tiers, milestone criteria, and stakeholder alignment workflows. I managed a team of 10, including 4 rotating interns on 6-month cycles, while bringing transparency and renewed vigor to the program.

Liberty Mutual

B2C • Product Operations • UI Systems

Chromatic Games

Product Operations & Multi-Platform Launch

As Producer reporting to the CEO, I led product operations across 18 reports spanning art, marketing, and customer service, owning headcount, hiring, budget, and KPIs. I also created the visual UI design system for the multi-platform launch.

18+direct reports across art, marketing & CS
Chromatic Games

B2B • Fintech • UI/UX Design

Merrill Lynch

Wealth Management Redesign

I designed and improved internal financial advisory tools for wealth management professionals, streamlining complex workflows and improving data visualization for faster decision-making.

Merrill Lynch
Don't just take it from me

Testimonials

"Mario was committed to sharing his knowledge with junior designers and with our client partners. Mario was client-facing for almost every initiative he worked on and had the perfect balance of reliability, creativity, execution, and collaboration."Read More
BG
Bob Gauvin
Director of User Experience at Fidelity Investments
"Mario's thoughtful approach and willingness to engage across teams supported the Webstore's progress from concept to launch and helped establish a solid design foundation for future iterations."Read More
CV
Cedric Verstraete
Director of Product Management at Warner Bros. Games
"Where many companies experience multiple iterations of their identity system as they grow, Mario helped us lock in a readily identifiable system that mirrored our values and culture."
TL
Toby Lucich
COO / Co-Founder at Magic Button Labs
Trusted by industry leaders

Companies I've Worked With

WB Games
Chromatic
Proofpoint
Magic Button Labs
Liberty Mutual
Merrill Lynch

Let's Work Together

I'm focused on Design Manager roles where I can help teams build scalable SaaS products, mature their product workflows, and establish the systems needed to ship complex platforms with confidence. Let's connect.